Romford, RM6, United Kingdom

+44 7400 005766

contact@mindsandhearts.uk

Client FAQs

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faq

Frequently Asked Question

What is online consultation therapy?
Online consultation therapy is a remote mental health service that allows you to connect with a licensed therapist or counselor via the internet. It offers a convenient way to receive support for various emotional and psychological issues.

Yes, our online consultation therapy services are completely free. We are committed to providing accessible mental health support to help you through challenging times.

You can access our free online consultation therapy by filling out our appointment request form on our website. Once we receive your request, we will schedule a session with a qualified therapist or counselor.

You can access our free online consultation therapy by filling out our appointment request form on our website. Once we receive your request, we will schedule a session with a qualified therapist or counselor.

Yes, numerous studies have shown that online therapy can be just as effective as in-person therapy for many individuals. It offers the advantage of convenience, accessibility, and the ability to receive support from the comfort of your own space.

Is my information and therapy sessions confidential?

Yes, your privacy and confidentiality are our top priorities. Your information and therapy sessions are kept strictly confidential, and our therapists adhere to ethical guidelines and professional standards.

To schedule a session, simply fill out our appointment request form on our website. We will get in touch with you to arrange a suitable time for your online therapy session.

The duration of each therapy session may vary, but a typical session lasts around 45-50 minutes. The exact duration will be discussed with your therapist during the initial session.

To participate in online therapy, you’ll need a reliable internet connection, a computer or smartphone with a camera and microphone, and access to a secure and private space for your sessions.

 

Online therapy can be a great option for many people, but it may not be suitable for individuals with severe mental health issues or those in crisis. If you are in crisis, please seek immediate help from a local mental health professional or helpline.